Kindbody - Washington DC

My husband and I went through a full IVF cycle at Kindbody a few months ago. We had an amazing experience with the doctor, nurses and support staff at this clinic. We graduated from the clinic a few months ago and have missed them ever since. Our care team responded to our questions timely, and treated us with the upmost respect. The team had so much empathy and kindness to myself and my husband. The retrieval and transfer was absolutely seamless. Now that I am at a normal OB clinic, I truly mis

After starting with two other clinics, I have been working with Kindbody for the last two years . I really want to give them 5 stars because the care was amazing. Each team member that I worked with was incredibly kind, patient, and generally willing to answer all of my questions- and I had a lot of questions. I never had to wait more than a minute or two to be seen (even when I was late) and always felt treated as an important and unique individual - not just a number. I never felt rushed

UPDATE: Regina and Minnie were fantastic and they quickly resolved my issue. I would give their clinical team 5 stars. However they are getting a 1 star because of their financial navigator and their billing practices. I was told that I needed to put down a 50% deposit for an IUI procedure. I spoke to my insurance company and they said that was incorrect because IUI are billed as a surgical procedure they would pay at 100%. I went back and forth with Kindbody but I ended up paying the 50%. Two

The actual service I received was fine, but I am extremely frustrated with their billing process. I paid a copay in May 2024 when I saw them, then my insurance rejected the claim and I had to pay an extra $200 in June 2024. Then, completely out of the blue, I got an email in March 2026 saying I now owe $233. I checked my portal and no fees showed. I sent them a message, which they ignored, then I phoned and spoke to a rude man who accused me of not having checked my portal regularly enough. When

I had a great experience at kindbody. Dr. Xiaohong Liu Is a great physician. She and her whole team made our ivf journey that much better. Thanks to her and her team my wife delivered our baby boy yesterday. Can’t thank enough to kindbody and Dr. Liu.